pHin Product Questions

How does pHin work?

The pHin Smart Monitor floats in your pool or hot tub and monitors your water quality. It communicates with your cell phone via the pHin Mobile App. When you need to add chemicals to your water, the pHin Mobil...

What chemicals does pHin test for?

The pHin chemical engine is constantly analyzing: pH, ORP (a proxy for chlorine or bromine levels), and water temperature. Monthly uploaded test strip data provides readings for: free chlorine, total chlorine, ...

What types of sanitizer protocols does pHin support?

Supported Sanitizers pHin supports Chlorine, Bromine and Salt-Water sanitizers. The pHin Monitor measures the sanitation level of Chlorine and Bromine water with an electronic sensor. This sensor measures th...

Do you ship internationally?

At this point we're focused on the US market only. We have plans to expand internationally, but don't have a specific timeline that we can commit to yet. Please stay tuned for updates as we get closer to our in...

How many chemicals are needed for my pool size?

pHin will ask you questions during the setup process regarding the size of your pool and ship you the chemicals you need. Our subscription is based on a conservative estimate of average residential pools. Ther...

Will pHin monitor my salt water pool?

pHin works great with salt water pools. A salt water pool generates its own chlorine, so you generally don’t have to add much, if your salt water generator is sized correctly. However, during certain times of ...

Will pHin work with a pool or hot tub cover?

Your pHin Smart Monitor will work with a pool or hot tub cover. Many pool/hot tub covers leave an approximately 3" gap between the cover and the surface of the water. If that is the case, our wifi bridge will s...

Does the monitor use WiFi or bluetooth?

Our pHin Smart Monitor communicates via bluetooth to your phone, and to our WiFi bridge (included as part of your subscription). Those communicate directly to our servers.

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