Problems with the pHin Smart Monitor

Replacing a pHin Monitor

When your pHin Monitor must be replaced, the following steps will take place: Customer Care will disconnect the current monitor In the pHin Mobile App, your hot tub or pool disc will show “almost ready, C...

My monitor is floating on its side

Unfortunately, your pHin monitor doing the "backstroke" may impact your chemical readings! Try three simple steps to get your pHin to swim upright. 1. Shake the monitor under the water vigorously to try to dis...

How do I return my pHin and cancel my subscription?

If you purchased your pHin at a retail store or on Amazon, please return it to the place of purchase and follow their return policy. Unfortunately, we are unable to accept pHins that were sold elsewhere. ...

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