Chemical Subscription Questions

My Chemical Inventory is Incorrect: Why am I being sent chemicals that I don't need or not being sent the ones I'm out of?

Last Updated -

If there is a discrepancy with the pHin chemical inventory displayed under the "Chemicals" icon in the mobile app, please click the ">" and edit the count you have on-hand.

To minimize discrepancies, it's important to only mark the actions you finish as "completed" in the app so that your inventory is properly adjusted. In addition, make sure to accept your deliveries within the app in order to update your chemical inventory supply.

Still Need Help?

No worries, our customer care team is standing by!

Contact Us

Responses within 24 hours