What happens if I purchase pHin and decide it isn't a good match for me?
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We aim for 100% customer satisfaction, so if you give the system a try and decide it's not right for you, let us know and we'll cancel your subscription. Our chemical subscribers will receive a refund based on the number of unused months and the amount of chemicals shipped.
Please note, there is a $99 fee for early cancellation within the first 3 months to help cover costs associated with starting up a chemical subscription, but all subsequent months will be refunded. For monitoring only subscribers (who are not part of the chemical plan), you may cancel your subscription and receive a full refund for returns within the first 30 days of purchase.